Content

Terms and Conditions

This Website is to be used only by persons who access it within the United Kingdom. Because of legal restrictions, the release, publication or distribution of the information contained on this website in jurisdictions other than the United Kingdom may be restricted. Persons in a jurisdiction other than the United Kingdom from which this information is accessed, published or distributed should inform themselves about and observe such restrictions. Although The Butts Farm Shop has taken reasonable care to ensure that the information on this website is accurate, neither The Butts Farm Shop nor any of their respective employees make any warranty, expressed or implied, as to, or assume any legal liability (in each case to the extent permitted by law) for, the accuracy or completeness of any information contained on this web site, nor do they accept any liability to update the information contained on this web site. By accessing this website you agree that, to the extent permitted by law, in no event shall The Butts Farm Shop nor any of their respective employees be liable for any special damages or any direct, indirect or consequential loss whatsoever, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the performance of or use of the information available on this web site. The Butts Farm Shop reserves the right to revise this service or withdraw access to part or all of it at any time.

The Butts Farm Shop has not reviewed, are not responsible for and accept no liability in respect of any information contained on any web site that is referenced by a link from this web site or which may be linked to this web site.

Guarantee

The meat supplied by The Butts Farm Shop is, in accordance with HACCP regulations, fully traceable. If not from our farm, all meat will have come from farms that raise Rare Breed Survival stock. We are confident that nothing should go wrong and you should have a successful shopping experience with us. However, if you are not completely satisfied please contact us immediately and we will do everything possible to put things right. Of course, this does not affect any of your legal or statutory rights.

Delivery

PRICES DO NOT INCLUDE THE COST OF DELIVERY (click here for our delivery costs). We endeavour to use the cheapest 'Next Day' courier delivery services to ensure that your order reaches you in peak condition. All our meat is delivered FRESH in vacuum packs and chilled containers by an overnight courier. All meats must be refrigerated on delivery and items that will not be used within 48 hours should be frozen on arrival. Discrepancies must be notified within 24 hours of delivery. We will contact you with a delivery date and for payment card details which will be held until your order is ready for dispatch when we will phone you around noon to confirm amount and collect payment.  Please ensure you are contactable on the number you gave us on your order as goods will not be released until payment has been made. Please allow 10 to 14 days from receipt of order. You will be advised of any delay in the order being dispatched. We will always acknowledge receipt of your order. If this does not happen please call to ensure that we received your order. In the unlikely event of your product being lost or damaged in transit, please contact us. In the case of damage, please contact us within 48 hours of receipt.

The amount due may have to be altered as the weight or quantity ordered may be slightly under/over that which you requested (prices may vary depending on the season and availability).

Occasionally we may need to offer a substitute product. In this case YOU WILL BE CONTACTED BY A MEMBER OF STAFF to discuss the issuues.

Privacy Policy

We are committed to protecting your privacy, and will not divulge your details to anyone else.